Website
Maintenance
High reliability & instant support
Websparks offers a holistic, value-for-money service. All our staff are based in Singapore, providing our clients the high reliability and instant support required.
Many existing clients attest to our high levels of web and application maintenance services with high accolades and contract renewals.
What we do
Website maintenance is an essential service that ensures your website remains up-to-date, secure, and fully functional.
By keeping your website updated at the backend, addressing any issues that may arise, and implementing security measures, you can ensure that your website is always working at its best.
Our maintenance team will work with you to create a maintenance plan that meets the specific needs of your website and fits your budget.
Let us help you give you a peace of mind by providing a reliable website maintenance service for your business.
What we provide
Content updates
We will update your website with fresh content, ensuring that it remains relevant and informative for your users.
Software updates
We will keep your website’s software updated to ensure it is always running smoothly and address any security vulnerabilities.
Backup and recovery
We will create regular backups of your website, ensuring that your data is safe and can be recovered in an emergency.
Security monitoring
We will monitor your website for security threats and take appropriate measures to keep your website and its users safe.
Performance monitoring
We will monitor your website’s performance to ensure that it is running at its best and to identify and resolve any issues that may arise.
Analytics
We will analyze your website’s analytics to identify improvement areas and track your website’s performance over time.
Technical support
We will provide technical support to assist you with any issues that may arise and answer any questions about your website.
How we do
Website maintenance is an ongoing process that involves regular updates, monitoring, and troubleshooting to ensure that a website remains up-to-date, functional, and secure.
The process for taking over a website for maintenance includes the following steps:
- Taking over the website
We will take over the website by gaining access to the website’s files and databases and any other relevant information and login credentials. - Reviewing the website
We will review the website to understand its current functionality and design and to identify any issues or areas of improvement. - Defining the scope of maintenance
Based on the review and user’s requirements, we will define the scope of maintenance, outlining the specific tasks that need to be performed and the frequency at which they need to be performed during the maintenance. - Setting up helpdesk
We will set up a helpdesk to provide support and assistance to the client throughout the maintenance process. - Starting the maintenance
Once the scope of maintenance is defined and the helpdesk is set up, we will begin the maintenance process, which includes regular updates, monitoring, and troubleshooting.
Our goal is to ensure that your website is always running smoothly and meets your users’ needs.
Let us help you ensure your website’s longevity and reliability, so you can focus on growing your business.
